Software Administrator

This position is responsible for Paramount’s Loan Management System (LMS) application – Nortridge Loan Software, and Paramount’s Loan Origination Platform – Defi Solutions. Duties include but are not limited to:

    • User setup and maintenance of application security permissions
    • Create XML files to import and update data to the database(s)
    • Loan Program setup/maintenance
    • Implement changes to fields based on business needs/requirements
    • Workflow automation
    • Understand Paramount business processes and develop related automation/improvements in order to improve efficiency
    • HTML email communication
    • Track all system updates and upgrades
    • Create scripts using SQL, VB Script as needed to maintenance portfolios and create automation
    • Be fully accountable for implementations meeting functional and technical specifications
    • Serve as a system specialist leading the discussion on support issues on account management calls with internal and external customers
    • Ability to extract appropriate information from internal and external customers concerning issues and document in an internal ticketing system
    • Work collaboratively and effectively on team projects while demonstrating the ability to complete technical tasks on time and on target with minimal guidance
    • Resolve customer issues using proven troubleshooting techniques
    • Articulate technical processes and interact with other development groups
    • Ability to switch gears when more pressing issues arise and juggle multiple calls and projects simultaneously

Job Type: Full-time

Pay: $50,000.00 – $70,000.00 per year


      • 401(k)
      • Dental insurance
      • Disability insurance
      • Health insurance
      • Life insurance
      • Paid time off
      • Vision insurance

Schedule: 8 hour shift
Ability to commute/relocate: King of Prussia, PA 19406: Reliably commute or planning to relocate before starting work (Preferred)

SQL: 2 years (Preferred)
Windows Systems Admin: 4 years (Preferred)

Work Location: One location
Work Remotely: No
Work Location: One location